Terms of Service
Last updated: March 2, 2023
1. Preamble
These Service Terms (“Terms”) outline the guidelines for using our Service and establish the legal bond between the user of the Service and Chatlabz. By accessing chatlabz.com (“Website”) and utilizing our Service, users affirm that they have perused, comprehended, and consented to these Terms and our Privacy Policy. If any disagreement arises with these stipulations, users are advised not to use our Service. For concerns, reach out to support@chatlabz.com.
2. Terminology
The terms below have the following interpretations:
- Profile – The user's dashboard for accessing the Service.
- Contract – The service agreement between the user and Chatlabz.
- API – Chatlabz's interface for software integration.
- Chatlabz – Refers to chatlabz.com.
- Material – All content, including text and images, shared by users.
- Equipment– Devices like PCs, phones, or tablets used to access the Website.
- Visitor – Anyone browsing the Website.
- Proprietary Rights – Exclusive rights held by Chatlabz.
- License – Permission to use the API or other tools.
- External Sites – Websites other than Chatlabz.
- Security Code – A unique code for user authentication.
- Privacy Guidelines– Rules for data handling, available at chatlabz.com/privacy.
- Service – All offerings by Chatlabz, including the Website and API.
- User – Registered members with a Profile.
- Tool– A feature or widget from Chatlabz for user websites.
3. General Provisions
Acceptance of these Terms is mandatory for using our Service. The Terms solely govern the relationship between Chatlabz and its users or visitors. Any third-party services will have their own terms. Users must ensure their devices meet the technical requirements for our Service.
4. Profile Creation
Users can create a Profile via the Website using social media logins or by registering with an email. It's crucial to provide accurate details. Users are responsible for their Profile's security.
5. Communication
Upon Profile creation, users may opt to receive newsletters and promotional content.6. Promotional Activities
Any promotions available through Chatlabz may have distinct rules, separate from these Terms.7. Subscription Details
Certain features are available on a subscription basis. Billing details and terms are specified during the subscription process.
8. Pricing Adjustments
Chatlabz reserves the right to modify subscription prices. Users will be informed of any changes.
9. Refund Policy
Unless mandated by Estonian law, subscription fees are non-refundable.10. User Content
Users can share content via our Service. They are responsible for the legality and appropriateness of their content.
11. Unacceptable Usage
Users must not misuse our Service or engage in any illegal activities.
12. Usage Analytics
Third-party tools, like Google Analytics and Mixpanel, may be used to analyze Service usage.
13. Proprietary Rights
All original content and features of the Service remain the property of Chatlabz.
14. Copyright Considerations
Chatlabz respects intellectual property rights and expects users to do the same.
15. DMCA Procedures
For copyright concerns, users can reach out to support@chatlabz.com.
16. Feedback and Error Reporting
Users can share feedback and report issues to support@chatlabz.com.
17. External Links
Chatlabz may have links to other sites. We are not responsible for the content or policies of these sites.
18. Warranty Disclaimer
Our Service is provided "as is" without any warranties.
19. Liability Limitations
Chatlabz's liability is limited as described in this section.
20. User Responsibilities
Users are accountable for their actions on the Service.
21. Service Interruptions
There may be occasional downtimes or interruptions in our Service.
22. Data Protection
Chatlabz prioritizes user data protection. Details are in our Privacy Guidelines.